IT Service Continuity Management

 

The following diagram is a representation of the steps required to implement and manage IT Service Continuity Management as part of an implementation of the ITIL framework.

image

Popular posts from this blog

Get local computer UUID/GUID using Windows Powershell

Use the following syntax to get the local computer's UUID/GUID using Windows Powershell: get-wmiobject Win32_ComputerSystemProduct  | Select-Object -ExpandProperty UUID Add -computername after the WMI class to find a remote computer's UUID, example: get-wmiobject Win32_ComputerSystemProduct -computername RANTPC | Select-Object -ExpandProperty UUID
Read more

Citrix Printing Series - Auto-Creating Session Printers

Image
In addition to or as an alternative to creating client printers, XenApp and XenDesktop allow an Administrator to specify which network printers should be created within each session. This process is controlled using the "Session Printers" policy. See the user policy below: You can very cleverly configure what's known as Proximity Printing, which involves the use of the "Session Printers" policy, the "Default Printers" policy and a filter based on a geographic indicator such as an IP Address or client name. Use Session Printers and or Proximity Printing when you have one of the following scenarios: Thin Clients are used that cannot connect to network printers Laptop users roam throughout sites
Read more

Adding your Gravatar to Blogger

Image
Updated to correct dead links. I recently learned about Gravatar ( g lobally r ecognized avatar ). It's a pretty neat website that allows you to host an avatar and use it all over the web. Some blogging applications have support for Gravatar but Blogger doesn't (yet). I have found out how to get your Gravatar onto Blogger. Simply go to gravatar.com and sign up, then upload your avatar and assign it to your email address. If you don't know what to use as an avatar you could Simpsonize yourself like I did. Once that is done you will need the link to your gravatar, that isn't easily accessible from the gravatar website, but you can work it out. The URL starts like this: http://www.gravatar.com/avatar.php?gravatar_id= On the end of the url you need to put a MD5 hash on the end of it. Visit miracle salad to create your MD5 hash. On the miracle salad page simply enter the email you used to sign-up to Gravatar in the "string" text box and click "md5".
Read more