Practice Exams for Windows

Practice Exams for Windows

Friday, 22 August 2008

Print Email Headers - Outlook 2003

I ran into an issue where users of Outlook 2003 with Internet Explorer 7 are unable to print their email headers on HTML emails. Even with Service Pack 3 for Office 2003, this error still occurs, so obviously Internet Explorer 7 is to blame. I found two workarounds for this problem:

Preferred workaround:
  1. Open a HTML email (open, not preview)
  2. Click "File"
  3. Select "Page Setup"
  4. Select "Memo Style"
  5. Click the "Paper" tab
  6. Set the top and bottom margin to 0 (zero)
  7. Click "Ok"
Alternate workaround:
  1. Open Outlook
  2. Click "Tools"
  3. Select "Options"
  4. Under the "Preferences" tab, click "Email Options"
  5. Check "Read all mail in plain text format"
There is one other option:

Bite the bullet and upgrade to Outlook 2007.

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